Parts and Service
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Prevost Network
| Director, After-Sales Service | Service Network Manager |
Prevost Service Center
| Quebec City 850, chemin Olivier Saint-Nicolas, Quebec G7A 2N1 Toll free phone: 1-866-870-2046 Tel.: 1-418-831-2046 Fax: 1-418-831-7432 Branch Manager: Guillaume Charron Service Manager: Stephane Lord |
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VERSATILITY AND CONVENIENCE The 6 repair bays at the Saint-Nicolas facility handle everything from routine maintenance to retrofits and comprehensive accident repairs for all makes and models of coaches, transit buses, motorhomes, and other specialty conversion vehicles. A controlled-access fence is operational after hours and monitored by a nighttime security patrol for safe access to our premises. Services available include electrical hookups and a wastewater dump station. For your convenience, the Saint-Nicolas Service Center is open Monday to Friday, 7:30 a.m. to 12:30 a.m. | ||
Prevost Canadian Parts Customer Service
| Quebec City 2955-A, avenue Watt Quebec, Quebec G1X 3W1 Toll free phone: 1-800-463-8876 Phone: 1-418-654-0174 Administration Phone: 1-418-653-0948 Parts Toll free fax: 1-800-939-0133 Parts Fax: 1-418-658-1723 |
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Director of operations: Yves Bechard The parts warehouse is managed through a radio frequency Inventory Management System, providing real-time inventory updates. The warehouse has over 20,000 SKUs in stock. It carries OEM parts for other makes, as well as some motorhome conversion parts. The Quebec Parts Center is also homebase to the Canadian Parts Customer Service and Support Center. For your convenience, the Parts Department is open Monday to Friday, 7:30 a.m. to 16:30 p.m. | ||
Certified Service Providers
Classifications |
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| Level 1 | Volvo Power Train and Prevost Multiplex Support |
| Level 2 | Complete Vehicle, including Volvo Power Train |
| Camions Lourds de Montreal | |
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| Jacques Manta, Service Manager | |
| Address: | 1275, boulevard Hymus Dorval, QC H9P 1J5 Canada |
| Toll Free: | 1-877-336-8658 |
| Service Phone: | 514-735-5111 |
| Service Hours: | Mon-Fri 7:00AM - 12:00AM, Sat 8:00AM - 3:00PM |
| Direction: | From Hwy 40, take the boulevard Hymus Exit. From Hwy 20, boulevard des Sources Nord Exit, then right on boulevard Hymus. |
| Level: | 1 & 2 |
| Centre du Camion Thibault | |
|---|---|
| Jacques Mantha, Service Manager | |
| Address: | 375, boulevard Rideau Rouyn-Noranda, QC J9X 5Y7 Canada |
| Service Phone: | 819-762-1751 |
| Service Hours: | Mon 7:30AM - 9:00PM, Tue-Thu 7:30AM - 12:00AM, Fri 7:30AM - 11:00PM, Sat 8:00AM - 4:30PM |
| Direction: | From 117 nord, rue Lariviere, left on rue Gamble, Boul. Rideau, next to the Wal-Mart. |
| Level: | 1 |
| Volvo Lac-St-Jean | |
|---|---|
| Derek O'Hearn, Service Manager | |
| Address: | 130, Rainville St-Prime, QC G8J 1H5 Canada |
| Service Phone: | 418-251-1234 |
| Service Hours: | Service Mon-Fri 8:00AM - 1:00AM, Parts only Sat 8:00AM - 12:00PM |
| Direction: | Hwy 175 or 55 north east to Hwy 169 north. First road on the left is St-Prime. |
| Level: | 1 & 2 |
| Centre du camion R B | |
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| John Simpson, Service Manager | |
| Address: | 1730 Rue Atmec, Gatineau, Qc, J8R 3Y4 |
| Toll Free: | 877-663-8834 |
| Service Phone: | 819-669-7294 |
| Service Hours: | Mon-Thu: 6:00am - 1:00am, Fri: 6:00am - 6:00pm, Sat 8:00am - 1:00pm |
| Direction: | Hwy 50, Gatineau (Qc), Exit, South on Airport Blvd, Right on Atmec. |
| Level: | Level 2 |