Warranty Support

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Every Prevost is designed and built to provide the highest levels of satisfaction and return on your investment. Our competitive and comprehensive warranty policies are a reflection of our pride in the coaches we build and our commitment to stand behind them.

The Prevost Warranty Department is here to help and to provide solutions that add value to your ownership experience.  Prevost Warranty professionals are ready and able to assist with: 

  • Warranty claims processing and administration (AFA)
  • Change in vehicle ownership

The Prevost team will be happy to respond swiftly and knowledgeably to any questions or concerns you may have about warranty coverage and claim status. For further information, please call 1-866-870-2046 or email us at prevost.onlinewarranty@volvo.com.  Or visit the warranty documents page for more information. 

PREVOST SUPPORT TEAM

ONLINE WARRANTY SYSTEM

VEHICLE WARRANTY INFORMATION

    contact info

Martin Normand
Warranty Administration Manager

Tel.: 1-866-870-2046
Fax: 1-418-831-9301
martin.normand@volvo.com
Jean-Christophe Demers
Warranty Supervisor
Tel.: 1-866-870-2046 ext. #224
Fax: 1-418-883-4894
jean-christophe.demers@volvo.com
Contact Information
Marie-Claude Hebert
After-Sales Service Technician
Tel.: +1 (866) 870 2046 ext. 256
Fax: +1 (418) 883 4850
marie-claude.hebert@volvo.com
Karine Henry
After-Sales Service Technician
Tel.: +1 (866) 870 2046 ext. 257
Fax: +1 (418) 883 4853
karine.henry@volvo.com
Stephanie Poulin
After-Sales Service Technician
Tel.: +1 (866) 870 2046 ext. 242
Fax: +1 (418) 883 4850
stephanie.poulin@volvo.com