Red Carpet Policy

The red carpet leads to Prevost, where everyone receives the same outstanding service. We care for your vehicle as if it were our own. We take just as much pride in caring for you, too. You will see it in the details. From our “home away from home” customer lounges to our highly qualified team of professionals, our dedication to quality service gets you back on the road without delay.

The Prevost Red Carpet Policy

• Greet you with a warm welcome and personalized service
• Care for your vehicle as it if were our own
• Ensure parts are on hand for your appointment
• Execute with a “can-do-whatever-it-takes” attitude
• Assign factory-trained technicians with expertise in the latest automotive technology
• Fix your vehicle right the first time
• Make your visit an enjoyable Prevost experience
• Have welcome-home amenities at your disposal
• Notify you in a timely manner in case of repair delay
• Address all concerns and ensure your total satisfaction

Part corporate policy, part constant reminder that someone is always looking out for you.